Mistreating customers

I bought a oven fan from Tecsa Reco in Vanderbijlpark. It didnt even last a week. I know these normally last forever and I know normally you cannot return electrical equipment. So with this in mind I was already prepared to buy a new one. So I go to the store to buy a new one, see the manager/owner in the office and go to tell him that this fan only lasted a week hoping he will investigate the stock or perhaps notify the supplier of an issue with the last batch. As soon as this guy hears my issue he completely ignores me. He was so worried he had to replace a bad item he sold to me. He didnt acknowledge me further. Kept on pretending to do paper work or assisting other people. Not having the slightest issue when I got there I was so ****ed off when I left. So to the manager/owner of the Vanderbijlpark branch, If you cant work with people or if you dont even have the personality or basic upbringing to deal with people, then dont try and run your own business. No wonder youre sitting in the back trying to avoid everyone. Pathetic man.