Tevv automotive Tanja Viljoen Pretoria ****mers

I paid for a key in full, it's been more than a month and it's excuses after excuses, the 1st excuse was an employee broke his hand, after a few weeks and still no keys Tanja viljoen the Co owner gave me an excuse again but she forgot she already used the same excuse weeks before , so yet again another person who should set my key broke his hand also, she lies all the time and make excuses, she told me they don't do refunds after I asked for my money back, but I recieved nothing and have never even seen her or any employees so I'm not asking for a refund, she took my money and gave me no key or service so it's not technically a refund as I recieved nothing to return for a refund, in my opinion it's theft, I've been at their house but kids was send out to tell me to wait they are on their way, no body knew I was coming so I assume that message gets told to anyone who comes to their adress looking for Tanja viljoen, when I contacted tevv automove quote was send, banking details was send and payment was done, it looked like a trustworthy company, but it's lies after lies after lies, some days I called more than 25 times with no answer, the 1st day she started with the lies and not answering her phone her excuse a day later was that she forgot her cell phone at home, they only have that 1 number listed for the business but it's left at the house for a whole business day not communicating with any clients.