Day wasted waiting

Placed an order on 11th December 2023. Got a comfirmation Whatsapp text stating my order will be ready early January 2024. On the 17 I received call stating my order was ready for delivery on the day but couldn't accept it as I was not at home so we rescheduled for 20th Dec. Placed a called early morning of 19th to reschedule delivery on the day and was comfirmed, waited the whole day until I decided to call yet again at 3pm and was told I will receive a call back within minutes. An hour later,no call back so I reverted back to the WhatsApp and asked what the problem was, only then I was asked when I wanted delivery made as I won't be receiving my goods.

Im really not impressed with the level of service and communication received. Very UNPROFESSIONAL!!!!