1 reviews | Active since Member
Thava indian Restaurant ( Sumcoast -Durban ) Good evening,
I wanted to share my recent experience at your restaurant, which left me quite disappointed. During my holiday in Durban, I visited Suncoast and was in search of beef ribs, as I don’t eat pork. Passing by your restaurant, I asked a waiter if you served beef ribs. He mentioned lamb ribs instead, so I decided to come back later. About two hours later, I returned, encouraged by a friend’s recommendation that Havana offered good meat options—unfortunately, by the time I arrived, they were already closed.
Finally, I sat down at your restaurant, where a very friendly waiter greeted us. I asked him to bring us two of those ribs, even though I was initially skeptical. He offered us a choice between spicy and honey-glazed, and since I’ve stopped eating spicy foods, we chose the honey option.
I was excited when the ribs arrived, thanks to their appealing presentation. However, our enthusiasm waned as we started eating—they turned out to be overly sweet, looked like they’d been chopped with an axe, and tasted more like goat meat with lots of small bones.
We couldn’t finish them, asked for doggy bags, settled the bill, and left without looking back. Honestly, I’d rate those ribs a 1 out of 10 and wouldn’t return because first impressions matter. I’d advise you not to sell that type of ribs, and I’ll be giving mine to a street vendor but he was not there when I arrived back at the hotel.
On a positive note, your restaurant looks fantastic, and your team is energetic and friendly. However, I must suggest removing those ribs from your menu.
I don’t usually complain, but I felt compelled to share this feedback. Ultimately, it’s up to you what you do with it.
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