The appliance “not” engineer

Leeroy is *********** rude and be warned they make the problem worse. We had a call out paid a fee and we were advised to order a part. I felt uneasy and then got a second opinion- we were advised he had cut the pipe of the smart fridge which you don’t do- and the part he said he replaced had not been replaced .

He then contacted me for payment - I advised him that i paid the initial call out fee , but he made the problem worse - and no part was replaced so I would not be paying for the “replaced part”.

He’s rude , unprofessional and threatening. I upon further research also found he’s done the same to various people . Lesson learnt we should’ve read reviews. We hope no one else falls into this trap.