BAD SERVICE

I had a rather bad experience the second of using this company to quote repair work on our Samsung front loader washing machine. The first contact was to establish the cost just to look at the machine to establish what needs replacing. I was advise by Chris that i need to pay R180 which i did. A few days later I received a call from one of the staff. The repiar work is for a gasket and bearings. Cost would be R 1600. I gave the go ahead. Then i received a call a second time from the technician David who informed me that there's more damage and the spider arm must be replaced. I was shocked to the core. Questioning what was the R180 for then. Was it not to open the whole machine? He didn't answer. So I left there and said I contact them again. Instead Chris called and told me the same thing about the spider arm. I asked the same question about the R180. But he just made excuses. He 2as very unprofessional. I wasn't happy. I told him I'll get back to them. A week later I asked for the machine back. Then and argement ensued about storage costs and fine print that was on the tear off slip, and who should explain what....a whole lot of trash etc... not professional from Chris. So I acknowledge that I was wrong. We ended the conversation and I left. I then fetched the machine the next day only to wait 1 hour because it was being reassembled. Bad really bad. I will never go back there.