Won't come back to this brand for shoe orders.

I placed an order online for a pair of shoes. Which was successful. Later in the day, the store called me back to say they no longer have stock so they will have to either replace it with something else or a refund. I asked why the item was even available to purchase at all then? And so they said that their online stock isn't updated automatically when someone purchases that item in store. So the stock online and in store is the same. So there is no guarantee that you will receive your online order.