The Baths bad experience

Booked Sandalien and Sugar Bush chalets reservation 151240. Sandalien shower leaked water from shower to bathroom, kitchen zink leaking and outside lights not working. Sugar Bush jacuzzi not working, no warm water. Complained to office who sent maintenance. Was told to put towel in bathroom, lights sorted. But jacuzzi was still not working and whole weekend children could not use jacuzzi. We had to use a two man jacuzzi between four people. Month later I am still waiting on The Baths to feedback. Seems they don't care about their image or public as long as they can pocket your money without providing for what you are paying them for.