No Contact/Update on Order placed.

Placed an order on 11/11/2023. It is now the 24th. The only contact I have had from them is the confirmation mail saying my order has been placed. I have tried to get an update through their website, over mail to both hello and sales email addresses and through their contact number. But no answers. I have no update and can get no update. No one is contactable. This is the worst possible way to run a business. Think twice before purchasing here.