TrustIndex
0
Ranking
#53
in Retail
NPS Score
0
Recommended: Unlikely
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
This company does not even deserve a one star ⭐ there should make place for a quarter star because that's what I'll give them. After weeks of contacting them they do not even get back to you. I decided to get the authorities involved and after two days I received a message from them saying they sorry they had problems.. like really... What about the other customers you have ****med. To all those who were ****med please go to the CGSO and lodge a complain against them... Lastly I finally received my products after weeks and word of advise to others PLEASE DO NOT BUY FROM THIS COMPANY BECAUSE THEIR OILS ARE AS BAD BAD AS THEY SMELL. LEAVES YOUR HAIR IN MESS AND SMELLS BAD. I WILL BE TAKING THEIR PRODUCTS TO THE HEALTH DEPARTMENT FOR TESTING..
1 reviews | Active since Jan 2020
This company does not even deserve a one star ⭐ there should make place for a quarter star because that's what I'll give them. After weeks of contacting them they do not even get back to you. I decided to get the authorities involved and after two days I received a message from them saying they sorry they had problems.. like really... What about the other customers you have ****med. To all those who were ****med please go to the CGSO and lodge a complain against them... Lastly I finally received my products after weeks and word of advise to others PLEASE DO NOT BUY FROM THIS COMPANY BECAUSE THEIR OILS ARE AS BAD BAD AS THEY SMELL. LEAVES YOUR HAIR IN MESS AND SMELLS BAD. I WILL BE TAKING THEIR PRODUCTS TO THE HEALTH DEPARTMENT FOR TESTING..
1 reviews | Active since Jan 2020
****mers do not purchase any products from them .I purchased items on the 6 July 2024 and UpTo date haven't received delivery of items purchased. There is no way of getting a response from them via email or contact number.. ****MERS stay away ....
1 reviews | Active since Jan 2020
****mers do not purchase any products from them .I purchased items on the 6 July 2024 and UpTo date haven't received delivery of items purchased. There is no way of getting a response from them via email or contact number.. ****MERS stay away ....
1 reviews | Active since Jan 2020
Please don’t buy from them. I bought items on 27 November. I did not receive a confirmation of purchase and after a week reached out because I have not received my delivery. We have exchanged a few emails and on 18 December they confirmed they parcel is out for delivery. The parcel has not been delivered and it’s the 21st of December. They have not provided me with the courier company details, nor the tracking number. They are not answering calls or emails. They are running a ****
1 reviews | Active since Jan 2020
Please don’t buy from them. I bought items on 27 November. I did not receive a confirmation of purchase and after a week reached out because I have not received my delivery. We have exchanged a few emails and on 18 December they confirmed they parcel is out for delivery. The parcel has not been delivered and it’s the 21st of December. They have not provided me with the courier company details, nor the tracking number. They are not answering calls or emails. They are running a ****
1 reviews | Active since Jan 2020
Placed an order on 11/11/2023. It is now the 24th. The only contact I have had from them is the confirmation mail saying my order has been placed. I have tried to get an update through their website, over mail to both hello and sales email addresses and through their contact number. But no answers. I have no update and can get no update. No one is contactable. This is the worst possible way to run a business. Think twice before purchasing here.
1 reviews | Active since Jan 2020
Placed an order on 11/11/2023. It is now the 24th. The only contact I have had from them is the confirmation mail saying my order has been placed. I have tried to get an update through their website, over mail to both hello and sales email addresses and through their contact number. But no answers. I have no update and can get no update. No one is contactable. This is the worst possible way to run a business. Think twice before purchasing here.
1 reviews | Active since Jan 2020
Absolutely disgusting service. Their website states to allow for 2 days for delivery, except for over weekends. I placed and paid for my order on the 16/01/2021. I hadn't had any confirmation email from them. I tried to contact them multiple times for an update and there was no answer. Now almost 2 weeks since I placed my order I still have not received it 26/01/202 I have tried multiple times to get in touch with them but my calls , messages, Facebook messages and Facebook comments have gone unanswered even though they have read them. I am extremely frustrated with their disgusting customer service and have requested a refund. To which of course was not answered. They have taken my money and have not given me my product. They need to be shut down!!
1 reviews | Active since Jan 2020
Absolutely disgusting service. Their website states to allow for 2 days for delivery, except for over weekends. I placed and paid for my order on the 16/01/2021. I hadn't had any confirmation email from them. I tried to contact them multiple times for an update and there was no answer. Now almost 2 weeks since I placed my order I still have not received it 26/01/202 I have tried multiple times to get in touch with them but my calls , messages, Facebook messages and Facebook comments have gone unanswered even though they have read them. I am extremely frustrated with their disgusting customer service and have requested a refund. To which of course was not answered. They have taken my money and have not given me my product. They need to be shut down!!
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