The Beauty Box
Claimed Business
|3|2 Reviews (last 12 months)|This business does not respond to reviews
The Beauty Box
Claimed Business
|3
2 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
NPS Score
100Very Likely
NPS Score
100
Recommended: Very Likely
Review Distribution
3|2 Reviews
Sep '25 - Aug '26
Recent reviews (2)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperiencePM
Patricia M
1 reviews | Active since Nov 2019
13 Jan 2026, 20:03
SUPERB SERVICE FROM OMEGA
After leaving Edgar's Springs Mall due to dismal service, I went to The Beauty Box Springs Mall. Omega who helped me was professional, friendly and it was a pleasure shopping there. Edgar's learn some lessons how to treat customers! Omega, I will be back regularly
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Patricia M
1 reviews | Active since Nov 2019
13 Jan 2026, 20:03
SUPERB SERVICE FROM OMEGA
After leaving Edgar's Springs Mall due to dismal service, I went to The Beauty Box Springs Mall. Omega who helped me was professional, friendly and it was a pleasure shopping there. Edgar's learn some lessons how to treat customers! Omega, I will be back regularly
0
Replies (0)NS
Nozipho S
1 reviews | Active since Oct 2015
24 Nov 2025, 13:12
Concern about Discount and Goodie Bag at Beauty Box, Lowveld Mall, Hazyview
Dear Beauty Box Management, I’m writing to express my disappointment with the opening of your store at Lowveld Mall, Hazyview. On November 13th, I was informed that the official launch with a sale would be on November 15th, and the first few customers would receive a goodie bag. My friend and I were the first two customers on the 15th. We shopped expecting a R350 discount on purchases over R1000, but at checkout, I was told it only app**** to cash payments (I used a TFG store card). This restriction wasn’t communicated upfront, and I wouldn’t have shopped if I knew. I was also told the goodie bag hadn’t arrived and was asked to leave my contact details, but I haven’t been contacted. Reviews from other customers in smaller cities like mine show inconsistencies in the bags received, with some (from larger cities) reporting better offerings. The lack of response to these concerns is disappointing and raises questions about fairness, especially for rural customers. My requests: 1. Clarify the discount terms. 2. Provide an update on the goodie bag. 3. Address this issue and ensure transparency. I supported The Beauty Box as a trusted TFG brand, but this experience has been unsatisfactory. I hope for a prompt and amicable resolution. Regards, Nozipho Shabangu ***
Helpful (0)
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Nozipho S
1 reviews | Active since Oct 2015
24 Nov 2025, 13:12
Concern about Discount and Goodie Bag at Beauty Box, Lowveld Mall, Hazyview
Dear Beauty Box Management, I’m writing to express my disappointment with the opening of your store at Lowveld Mall, Hazyview. On November 13th, I was informed that the official launch with a sale would be on November 15th, and the first few customers would receive a goodie bag. My friend and I were the first two customers on the 15th. We shopped expecting a R350 discount on purchases over R1000, but at checkout, I was told it only app**** to cash payments (I used a TFG store card). This restriction wasn’t communicated upfront, and I wouldn’t have shopped if I knew. I was also told the goodie bag hadn’t arrived and was asked to leave my contact details, but I haven’t been contacted. Reviews from other customers in smaller cities like mine show inconsistencies in the bags received, with some (from larger cities) reporting better offerings. The lack of response to these concerns is disappointing and raises questions about fairness, especially for rural customers. My requests: 1. Clarify the discount terms. 2. Provide an update on the goodie bag. 3. Address this issue and ensure transparency. I supported The Beauty Box as a trusted TFG brand, but this experience has been unsatisfactory. I hope for a prompt and amicable resolution. Regards, Nozipho Shabangu ***
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