1 reviews | Active since Member
DO NOT USE THIS SHOP I purchased a bed in November 2025. At the time I asked the sales consultant Callum when the bed would be available, as I had family arriving from overseas..I was promised delivery within a week, however after a week I had heard nothing and decided to call. I was then told that manufacturing was delayed and I could expect delivery a week later. I was unhappy with this and complained to management , who gave me a temporary bed to use..Although I appreciated the gesture, it was a cheap entry level bed, that was uncomfortable.. The team that delivered the item smelt of alcohol, reflecting the level of service...After the time lapse, I found myself having to call yet again and yet again told bed still not ready..Finally, almost a month later bed available...as I am a doctor and have limit time, I asked to please confirm time for delivery. I was told it would be before 12...i left the hospital to be available, so that i could receive the bed. However, it is now 2pm/14:00 and nobody can tell me when the delivery will arrive. Please never use this unprofessional, *********** store...I hope that other bed centre stores do not have the same disgraceful standards