Unfair charges on Levies account

Had arrear on my account after settling it im still being charged.The notice charges doesn’t make sense to me because two (2) days before payment you sent me an updated statement and after I paid my arrears I’m being charged for something that did not reflect on the statements.

Prior payment I had called to make arrangements I was still charged even when it was their office that never gave me the application form to make payment arrangements.

Even when I had sent the payment arrangements form no response was sent to me to say that the arrangements was accepted or rejected and now that I have settled my arrears im told about extra charges on the 25th October 2024 whereas I paid on the 24 October 2024.