1 reviews | Active since Member
I had asked for a full service for my Cayenne Trend 125cc motorcycle after it had stood for 9 months, that they were made aware of. I also asked them to check/fix my carborator, replace my battery and left brake lever. I requested a quote and it took a week to receive the quote. The service took place and I immediately noticed that nothing had been done about my brake lever, as well as the whole bike was still dirty and looked untouched. It started and so I drove away, after paying R1700. Skip to 2 months later and my drive belt stripped whilst driving to work one day, as well as parts inside that unclipped from where they were supposed to be clipped in. I was driving on a smooth tar road at 60-65km/h. There was no reason for it to have happened, especially soon after a service I trusted to have been thorough. I was told that the belt was checked to a specific specification, but I feel that they did not check it for further usage, especially after being made aware of the state of the bike. Upon closer inspection I discovered: - My battery was not new, nor did it have a date sticker as I was told there would be. More recently, the story changed that they engrave the date onto the battery. There is no new engravement, or sticker with any date on it. The battery is also swollen and has very little battery acid and water left in it. There is no way that the battery is new. - My brakes were not tightened, so I wonder whether they were ever checked at all. - I was originally told that the serviceman forgot about my brake lever. After a recent conversation, the story changed to the supplier not having stock.
I am extremely disappointed in the service, as well as lack of customer service. I will not make use of their business again, not will I recommend anyone else to do so.
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