The Box Fashion
4.5|1,368 reviews
JL
Joanne L
1 reviews | Active since Member
03 Oct 2025, 13:07
Cancelled membership
I have been a member for about a year now. A few months back I tried cancelling the membership to no luck. I have two months worth of membership fees that I need returned as I'm no longer interested. I've been trying to no luck
Helpful (0)
Replies (53)0
Replies (53)The Box Fashion's replyOfficial
21 Oct 2025, 09:43Hi Joanne,
Thanks for reaching out and we apologise for the frustration.
We have checked your profile. The last two membership debits were rejected, so there are no payments to refund. Your membership has now been cancelled and there will be no further debit attempts. We could not find a prior cancellation request on your profile. If you did submit one, please send a screenshot or the date and channel you used so we can investigate and make sure nothing similar happens again.
All the best,
The Box Fashion Team
Thanks for reaching out and we apologise for the frustration.
We have checked your profile. The last two membership debits were rejected, so there are no payments to refund. Your membership has now been cancelled and there will be no further debit attempts. We could not find a prior cancellation request on your profile. If you did submit one, please send a screenshot or the date and channel you used so we can investigate and make sure nothing similar happens again.
All the best,
The Box Fashion Team
Best regards,
The Box Fashion's reply21 Oct 2025, 09:43
Official
Hi Joanne,
Thanks for reaching out and we apologise for the frustration.
We have checked your profile. The last two membership debits were rejected, so there are no payments to refund. Your membership has now been cancelled and there will be no further debit attempts. We could not find a prior cancellation request on your profile. If you did submit one, please send a screenshot or the date and channel you used so we can investigate and make sure nothing similar happens again.
All the best,
The Box Fashion Team
Thanks for reaching out and we apologise for the frustration.
We have checked your profile. The last two membership debits were rejected, so there are no payments to refund. Your membership has now been cancelled and there will be no further debit attempts. We could not find a prior cancellation request on your profile. If you did submit one, please send a screenshot or the date and channel you used so we can investigate and make sure nothing similar happens again.
All the best,
The Box Fashion Team
Best regards,