The Box Fashion
4.5|1,368 reviews
GN
Gomolemo N
1 reviews | Active since Member
26 Aug 2025, 13:16
I WANT A REFUND
I spoke to an agent and asked them to debit in September, as my budget is tight. Out of incompetence, greed, and pride in withholding clients' monies, they debited this month. It is not what I agreed to, and I want my money back. I don't want any credits or anything. Instead of holding their agents accountable, they'd rather protect them. In as much as you can provide credit etc, you can refund my money. STOP inconveniencing people, running business out of selfishness is nonsense. I WANT MY MONEY, I don't want to hear anything other than refunding my money.
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Replies (53)0
Replies (53)The Box Fashion's replyOfficial
01 Sept 2025, 06:40Dear Gomolemo,
Thank you for your message.
We understand your concerns, and we’ve arranged for the recent payment to be refunded. You can expect the funds to reflect in your account within the next few business days, depending on your bank.
Your membership has also been cancelled, and no further debits will be processed.
Should you need any further assistance, feel free to reach out.
All the best,
The Box Fashion Team
Thank you for your message.
We understand your concerns, and we’ve arranged for the recent payment to be refunded. You can expect the funds to reflect in your account within the next few business days, depending on your bank.
Your membership has also been cancelled, and no further debits will be processed.
Should you need any further assistance, feel free to reach out.
All the best,
The Box Fashion Team
Best regards,
The Box Fashion's reply01 Sept 2025, 06:40
Official
Dear Gomolemo,
Thank you for your message.
We understand your concerns, and we’ve arranged for the recent payment to be refunded. You can expect the funds to reflect in your account within the next few business days, depending on your bank.
Your membership has also been cancelled, and no further debits will be processed.
Should you need any further assistance, feel free to reach out.
All the best,
The Box Fashion Team
Thank you for your message.
We understand your concerns, and we’ve arranged for the recent payment to be refunded. You can expect the funds to reflect in your account within the next few business days, depending on your bank.
Your membership has also been cancelled, and no further debits will be processed.
Should you need any further assistance, feel free to reach out.
All the best,
The Box Fashion Team
Best regards,