Do not trust the Builder Guy / Travis Cowan/Krystal Heald

Dealing with Travis Cowan, the owner of the Builder Guy has been the most frustrating experience. Parts of the job had to be redone as he did not supervise a substandard subcontractor he employed without our knowledge. Three months after paying a deposit for a skylight he had not completed the job. He would often not take our calls or return missed calls. He once put the phone down on us when calling from a different number. He agreed to leave the skylight after delivering substandard service and taking an extended period of time to complete and refund us but he has also not kept his word in this regard either.