1 reviews | Active since Member
On our visit today we were made aware of the R200 special including the meal voucher. Paid at the Hotel reception, went up to the baths, in the rain. Was told we did not receive all the vouchers, walked back down to reception, collected and returned. After swimming went to the restaurant where a unfriendly waiter assited us. From the start we enquired regarding the packages, which was acknowledged by the unfriendly waiter. Upon paying she didn't want to accept the meal voucher as it had become slightly wet, as it rained a bit. Unprofessional and very poor service.