1 reviews | Active since Member
The company advertised imported,, orthopaedic Italian sandals for women, at a discounted price of R895.00.
When the order finally arrived, the sandalls were in packaging from China and of inferior quality. They are not orthopaedic, not Italian, not leather and very poorly made. The fit is altogether wrong and the soles are so thin I can feel the ground undeneath my feet. I could have bought them at a local low cost shop for R59.95. I tried to go back on line to return the product. The website and email had been removed and the email acknowledging my order came from a no-reply Payfast site. The company who took the money is called Redcube Investments. I tried in vain to contact anyone, and in desperation, contacted Shopify, who were the web hosts. They must have contacted Caple Boutique, who eventually responded saying that I wanted to return the shoes I would have to cover the costs and the suppliers were in China. There was no offer of a refund as advertised initially. They then offered a "token gesture of goodwill" to give me a payment of 10%. When I tried to respond the email address is unknown.
This company is a ****. Keep well away from them.
Veronica Koning