#blackfriday UNPROFESSIONAL TREATMENT AND SERVICE AT 1STAR CAPE ROYALE LUXURY HOTEL

#BLACKFRIDAY This has been the most unproffesional service that I have ever experienced from a place that's supposed to be a 5* hotel, it was more a 1*. Bought an exclusive luxury couples spa package for the value of R2400 on Wikideals. I will NEVER EVER recommend this place to anyone!!!! What was supposed to be the most relaxing experience was quite the opposite where I had to do most the things myself like doing the body scrub myself etc. etc. The unprofessionalism of this place and its staff is an absolute disgrace to say the least. They could not even conduct themself professionally on the telephone. I cannot help to wonder if the owner is even in the country and if he/she is aware of the stuff going on there. The towels they use was not even clean. I was so grossed out by this experience, in my life NEVER AGAIN!!!