Dissatisfied with service from The Cartridge Guy New Redruth branch

Disgusting service. You order online and pay for toners and then are told an entire week later that they do not have stock of the toners I requested and are waiting for stock to come in. Needless to say they have my money and now they do not care whether I am unhappy or not!!! Although I have used them previously, this will sure as hell be the last time!!!! To top it all, they were running a special on their toners. So how an earth do you sell items at a discounted price if you do not have stock. Just beyond my imagination and brain power.