Humble service with a dose to pure honesty

Occasionally I have the opportunity to enjoy the custom of a 5-star establishment. However, I was very pleasantly surprised by the way my friend and I were treated from the moment we entered the premises till the time we left. We had decided to end a very enjoyable day for drinks at The Cellars by having a couple of ****tails and something light to eat. The staff were delightful yet dignified in their conversation with us. We really felt as if we were the only customers that they were serving. Our appearance did not make them treat us any differently. Often my friend and I will encounter visible snootiness of staff when or if they detect that the bill may not be large and thus not worth their time. I would really like to commend Robyn, the evening duty manager. She was not only kind, professional but also humble - that is such a rare combination - so please take care of her ..... she is gold. Then lastly, my sinuses were giving me trouble during the evening which leaves one a bit disoriented and I thus forgot my cellphone when we left the hotel. I only realized that my phone was at the hotel when I was getting ready for bed. When I called the next morning, I was told that my phone was in the safe. I can add staff honesty to the list of accolades! My life was on my phone. So, thank you, thank you, thank you to the staff of The Cellars-Hohenort Hotel. Our experience was perfect in every way and it made us want to linger a bit longer. Your service will be remembered for a very long time.