TC
The Cleaning Guys
Unclaimed Business
TC
The Cleaning Guys
Unclaimed Business
2 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#5
in Home Services
NPS Score
-100
Recommended: Unlikely
Review Distribution
3|2 Reviews
May '25 - Apr '26
5(50%)
4(0%)
3(0%)
2(0%)
1(50%)
5(50%)
4(0%)
3(0%)
2(0%)
1(50%)
Frequently Asked Questions About The Cleaning Guys
The Cleaning Guys has a TrustIndex of 0 out of 10 on Hellopeter, based on 2 reviews in the last 12 months. Hellopeter has tracked The Cleaning Guys across 3 total reviews. How is the TrustIndex calculated? →
Recent reviews (2)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceDC
mZ
mirko Z
1 reviews | Active since Jan 2020
22 Jan 2026, 13:24
Use The Cleaning Guys at your own peril.
I asked them (Kyle) to come clean my headboard.He said no problem they can do so when I booked my job.Firstly, they pitch when they want and not the time you schedule.They arrived to clean the headborad hours late.The stains on the headboard were not totally removed on their "clean".Secondly when I booked for them to come Scotch Guard it they never pitched(could not find any Scotch Guard).I phoned Chamberlains myself and they had stock in Randburg which is near me?Eventually Kyle pitched up the next day and came to Scotch Guard it.When he sprayed the headboard all the stains came out.He said this was oil and there was nothing he could do about it.All the detergents they have tried have "failed"So, Kyle as a "professional" cleaning service why then tell me you can remove stains in the first place?He said he would "clean" it again if I wanted.I have decided not to.
Helpful (0)
|Replies (0)mZ
mirko Z
1 reviews | Active since Jan 2020
22 Jan 2026, 13:24
Use The Cleaning Guys at your own peril.
I asked them (Kyle) to come clean my headboard.He said no problem they can do so when I booked my job.Firstly, they pitch when they want and not the time you schedule.They arrived to clean the headborad hours late.The stains on the headboard were not totally removed on their "clean".Secondly when I booked for them to come Scotch Guard it they never pitched(could not find any Scotch Guard).I phoned Chamberlains myself and they had stock in Randburg which is near me?Eventually Kyle pitched up the next day and came to Scotch Guard it.When he sprayed the headboard all the stains came out.He said this was oil and there was nothing he could do about it.All the detergents they have tried have "failed"So, Kyle as a "professional" cleaning service why then tell me you can remove stains in the first place?He said he would "clean" it again if I wanted.I have decided not to.
0
Replies (0)GF
Gloria F
1 reviews | Active since Jan 2020
24 Mar 2025, 13:04
Lack of Service
Needed Couches cleaned spoke to Kyle who confirmed a Saturday @ 13h00. His cleaning team never arrived. When I called him after numerous calls that were not answered he informed me that he forgot to schedule the appointment. He apologised, I gave them another chance for Monday @ 13h00. Monday no team arrived when I called him he informed me that they were running late and would be arriving . Another 45 minutes later, no team. I then cancelled the call out. What type of business runs like this with no communication to the customer. What a disappointment. Clearly a Mickey Mouse organisation
Helpful (0)
|Replies (0)GF
Gloria F
1 reviews | Active since Jan 2020
24 Mar 2025, 13:04
Lack of Service
Needed Couches cleaned spoke to Kyle who confirmed a Saturday @ 13h00. His cleaning team never arrived. When I called him after numerous calls that were not answered he informed me that he forgot to schedule the appointment. He apologised, I gave them another chance for Monday @ 13h00. Monday no team arrived when I called him he informed me that they were running late and would be arriving . Another 45 minutes later, no team. I then cancelled the call out. What type of business runs like this with no communication to the customer. What a disappointment. Clearly a Mickey Mouse organisation
0
Replies (0)