Unprofessional service: The Cleaning Ladies

I requested a domestic cleaning service from the Cleaning Ladies & communicated with Wendy who came to look at my house & we agreed that she would take me on as a client. She promised to confirm when she would slot me in & the following week I contacted her to say I was waiting for confirmation & she ready my message but did not respond. I never heard from her again even after sending message saying the least she could have done is to respond to me even if only to tell me that she had changed her mind about offering me a service for which I was going to pay. I was truly disgusted by the lack of professionalism that she displayed. I am glad though that I never have to experience what must surely be shoddy service from someone like her.