!!!! PLEASE!!! DO NOT EVER BUY AT THE COUCHMAN RETAILER!!!

Despite all attempts to get assistance on an order made over a month ago, my sister STILL does not have a couch. This order was made on the 20th of May and she was promised that it would be prioritized as she paid in full. I will not even dwell on the constant change of dates for delivery. Where we are at right now is a struggle with communication -Saturday I called the sales lady who advised that her boss is aware of the situation and they are doing everything in their power to resolve -She provided me a number to text and follow up with -Monday I texted and got no where as they asked for an Invoice number then gave NO FEEDBACK -Tuesday I had to call and was told by the boss that this only came to their attention the DAY BEFORE -This was very disturbing because this meant no one was acting on these concerns -Yesterday I requested that we have those couches this week and I asked for images -Today I waited for images and to this moment, I have received NOTHING I not exhausted my options when it comes to Escalating this matter. I assure you that I will bring this to everyone's attention on every platform I have access to. I'm beyond disappointed! WOW