The Creamery, Moulie Point, Cape Town

A few weeks ago I had an experience at this outlet and gave a review on Google. I was promptly contacted by the owner, who apologized profusely, took responsibility and requested I provide any additional information for further investigation and prevent repeat occurrences. And graciously attached an unexpected compensatory voucher. Now that is a reaction that is laudable. Other businesses should take note. Complaints are not made willy nilly and if you want customers revisiting, don't treat their concerns with disdain. THANK YOU THE CREAMERY