Devastated and dissapointed

Having done micro blading last week Wednesday and it has already faded, no flakes or even the shading is gone, I am than told that I should have bought a gel , my question is now, is themicroblading first applicatiojn not supposed to last and even if it fades, leave some shading or direction before the second application, what kind is this that fades completely in less than a week ?once would swear I went for a tint last week and now back to normal. so I approach the lady to advise of what's happening and she gives attitude telling me to pay for a second application in 4 weeks and also get a gel, so how do I trust the second application will even last if the first didn't even last a week ? I followed all instructions, staying out of the sun, keeping it dry but just didn't get the gel and that seems now is the " issue" . honestly disappointed and after I post my review on their page I am threatened with lawyers . wow. wow wow, so much for customer service, you even refuse to see me and see what im talking about and we come to a solution instead you tell me, to just buy the gel and pay for second application.