The Diner
Unclaimed Business
|3.4|5 Reviews (last 12 months)|This business does not respond to reviews
The Diner
Unclaimed Business
|3.4
5 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
NPS Score
50Very Likely
NPS Score
50
Recommended: Very Likely
Review Distribution
3.4|5 Reviews
Sep '25 - Aug '26
Recent reviews (5)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceM
DW
Deb W
1 reviews | Active since Mar 2018
5 Apr 2026, 12:05
Brasserierie Tokai is amazing
I've been a restaurant manager and service in CT is pretty ****ty theses days. I didn't get the waiters name but the service and food was amazing. They even found my 83 year old companion a hairdresser up the road and well it was a worthwhile day out.
Helpful (0)
|Replies (0)DW
Deb W
1 reviews | Active since Mar 2018
5 Apr 2026, 12:05
Brasserierie Tokai is amazing
I've been a restaurant manager and service in CT is pretty ****ty theses days. I didn't get the waiters name but the service and food was amazing. They even found my 83 year old companion a hairdresser up the road and well it was a worthwhile day out.
0
Replies (0)WL
Wern L
1 reviews | Active since Mar 2026
23 Mar 2026, 09:44
Never Again The Diner OR Tambo.
We had the most horrible experience. 3 egg ommelette was only a one egg. And the prices are ridiculous. The other breakfast were missing some ingredients and we finally were served Lays chips instead of Chips. The manager, not very keen to hear a complaint, didnt try to make the customer happy. Excuse about chips. They ran out??. Same reason 2025. Waiting staff rude. Hope you dont last long in this industry.
Helpful (0)
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Wern L
1 reviews | Active since Mar 2026
23 Mar 2026, 09:44
Never Again The Diner OR Tambo.
We had the most horrible experience. 3 egg ommelette was only a one egg. And the prices are ridiculous. The other breakfast were missing some ingredients and we finally were served Lays chips instead of Chips. The manager, not very keen to hear a complaint, didnt try to make the customer happy. Excuse about chips. They ran out??. Same reason 2025. Waiting staff rude. Hope you dont last long in this industry.
0
Replies (0)TB
Thuli B
1 reviews | Active since Mar 2026
5 Mar 2026, 09:33
Waitress attitude
I want to share the disturbing treatment that we received last night from the waitress her name is Storm.Firstly she was not identified no name tag.Service at first was then decided that she’s not going to help us she’ll arrange another waiter.Attitude on it’s highest level.Requested the manager when we ask her what have we done just gave lame excuses.This is not for the first to be ill treated by the diner staff.Customer care and soft skill training needed for the staff that you are employing.I will never recommend or go to the diner.
Helpful (0)
|Replies (0)TB
Thuli B
1 reviews | Active since Mar 2026
5 Mar 2026, 09:33
Waitress attitude
I want to share the disturbing treatment that we received last night from the waitress her name is Storm.Firstly she was not identified no name tag.Service at first was then decided that she’s not going to help us she’ll arrange another waiter.Attitude on it’s highest level.Requested the manager when we ask her what have we done just gave lame excuses.This is not for the first to be ill treated by the diner staff.Customer care and soft skill training needed for the staff that you are employing.I will never recommend or go to the diner.
0
Replies (0)BS