Poor Customer Service and bad quality products delivered

We have ordered sublimated blazers from this company in the beginning of April, deposit paid fully. We have sent them samples of exactly what the blazer must look like, but when it arrived, it was completely wrong. We sent back the whole order and have now been waiting 4 weeks for the correct one. We were promised it will take only 1 week. Everyday they have a different excuse of why our order is not completed. In the meantime the full invoice was settled. These people have no client service, they do not keep you informed of what is happening....we have to call them. Now they don't even answer the phone anymore.