Unprofessional Estate Agents

Unprofessional estate agents. Please stay away. We were harassed into paying the deposit, now we are struggling to get it back. We moved out the 2nd of December. The letting agent, O’Neil Singh advised the owner has the deposit, the owner claims she didn't receive any funds from us. Even though we have shared the proof of payment with her, she is still adamant that she has no proof that we have paid. Calls, text messages, and emails to Empire goes unanswered. Please vet Estate Agencies properly before doing business with them.