Unhappy

1. We had a party with my cousins at the hotel. I left my shoes at the restaurant under the table, 2 days later, I called the reception and they confirmed that my shoe is at the reception.. I requested them to keep it safe, bcz I was in gauteng that time. Now I'm at the hotel, my shoes are nowhere to be found, Seriously. 2. This week I booked at the hotel.On arrival while walking down to my room,it was dark dark, lights were off,big kats were jumping in the dark. The smell in the room was bad and even today its bad, smelling like no one stays,only open when the owner is back from overseas. Today, t I open the roon rushing to private room. Floor is damp,I nearly fell on the ground,linen is dirty,pillows got stains for previous night.. I called receptionist, the lady said ,they told by management to change the linen after 3 days,not daily. Shower and toilet seat is dirty. All I can say it's a mess. The cleaners need a proper traing or to hire a new people. 3. To all the chef. I give you high 5 ladies and gents. Well prepared food with a taste. Always willing to help.