BM
Bandile M
Active since May 2024
4
Reviews
0
Industries
Reviews
4 reviews17 months ago
Unhappy
1. We had a party with my cousins at the hotel. I left my shoes at the restaurant under the table, 2 days later, I called the reception and they confirmed that my shoe is at the reception.. I requested them to keep it safe, bcz I was in gauteng that time. Now I'm at the hotel, my shoes are nowhere to be found, Seriously. 2. This week I booked at the hotel.On arrival while walking down to my room,it was dark dark, lights were off,big kats were jumping in the dark. The smell in the room was bad and even today its bad, smelling like no one stays,only open when the owner is back from overseas. Today, t I open the roon rushing to private room. Floor is damp,I nearly fell on the ground,linen is dirty,pillows got stains for previous night.. I called receptionist, the lady said ,they told by management to change the linen after 3 days,not daily. Shower and toilet seat is dirty. All I can say it's a mess. The cleaners need a proper traing or to hire a new people. 3. To all the chef. I give you high 5 ladies and gents. Well prepared food with a taste. Always willing to help.
0 replies
21 months ago
Bad/Poor client service.
Bad experience and treatment from Hillcrest branch. I bought a car battery , they put it and car didn't start. I asked for refund , they said I will get my refund within 4 working days with 5% less from original price I . I called Pretoria office to complain, I spoke to Ronny. He promised to come back and till now never called. Durban office put me on hold, ended up dropped the call . I went to other battery center and asked them to test first before I paid. The car start same time.
0 replies
23 months ago
Great service
Thank you to Gontse Moteane for an awesome service she gave me.. On the first day I called momentum, she took all my pain. She handled my case in a professional and respectful manners. It was not an easy journey for me.She provides with feedback and updates all the time.She go an extra mile to organised me a counseling. I'm healed today because of your attitude cc. May God bless you. I will recommend other people to join momentum insurance, if we continue to have other people like you.Thank you, give you high 5
159 replies
24 months ago
Poor
Very bad service from Jesba. Car Tracker consultant. Unable to access my Car tracker App. Instead of giving me the answers that I need. He is telling me to call other department to request downloads.
106 replies
Review Distribution
5 Star
1 (25%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
3 (75%)