Worst service!!

I wanted to let you know that I was not happy with the service we received yesterday.

-we were never served dessert and yet I paid for it as part of the package -your staff /waiters gave us dusty plates for the food. -my dad got burnt from the food warmer oil he opened the food warmer to Dish up and the oil spilt all over his clothes. -the waiters sat around while there was dirty plates and my guest ended up having to put the plates in one corner for them. -your staff was dishing up food while we were still eating -there was no cutlery -when we asked for take away boxes for the birthday cake we were told that they don't give them and then I asked for foil at least and they refused at first and then eventually we were given foil. -the staff sat around and drank coffee and instead of checking up if we needed anything. - my husband asked for a printout of the bill because he saw the staff having drinks and couldn't understand why the drinks bill was so high and the lady told us that she can't print it and then we asked her to email it to us because it doesn't make any sense at all.

I'm really disappointed in your staff and the lack of professionalism.