Very unprofessional people

I made contact with The Fridge King on 24 May to assist with my fridge. Very eager, they sent a technician to me on the Saturday, 15 May.

They replaced the thermostat (I even received a 12 months warrantee) and regas the fridge. The fridge freeze EVERYTHING - more than the freezer (double door Defy).

Since the 31st of May I am trying to make an appointment for them to fix the problem, but they have LOTS of excuses. They actually agreed that they put in the incorrect thermostat and that it was supposed to be an original Defy one and that they will get the part to install it, but they still didn't attend. They don't answer my messages, nor phone calls.

I cannot use my fridge. All my fresh produce is currently on the counters in my kitchen and I loose a lot of money.

Please, please, please people. Don't use them. They are totally not reliable.

When they attended in the first place, they made me do an immediate payment to them of R2 250 for the repairs. And now, they are mia.