The Fun Company
TrustIndex
0
Score
Ranking
#13
in Entertainment & Gaming
NPS Score
-100
Recommended: Unlikely
May '25 - Apr '26
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
Bad Service to the Core by Staff Members!! It was my birthday on the 22/11/2025, first time I visit fun company, after purchasing the tickets we didn't know how it works, which line to go to. There's a lady who issued us the card after purchase, she was so RUDE, didn't have Patience, no customer service, I even asked her why you being so rude because it's our first time here we don't know how it works? She proudly said "What do you want me to do" I shared a tear and I still had to play. I wouldn't advice anyone to go there and I feel sorry for people who still have to deal with that Rude cold staff member. She's african light in complexion I think she's a supervisor or coordinator
1 reviews | Active since Jan 2020
Bad Service to the Core by Staff Members!! It was my birthday on the 22/11/2025, first time I visit fun company, after purchasing the tickets we didn't know how it works, which line to go to. There's a lady who issued us the card after purchase, she was so RUDE, didn't have Patience, no customer service, I even asked her why you being so rude because it's our first time here we don't know how it works? She proudly said "What do you want me to do" I shared a tear and I still had to play. I wouldn't advice anyone to go there and I feel sorry for people who still have to deal with that Rude cold staff member. She's african light in complexion I think she's a supervisor or coordinator
1 reviews | Active since Jan 2020
There was no supervision of my kids by staff during bumper car ride. They were walking around with another task that ensured payment
1 reviews | Active since Jan 2020
There was no supervision of my kids by staff during bumper car ride. They were walking around with another task that ensured payment
1 reviews | Active since Jan 2020
I came from fourways. played ten pin at fourways. came to rosebank and the lady OLGA tells me I cannot use my VIP card and I must BUY a new VIP card to play.this is not correct as it is their card and them changing the card.why must I buy another VIP card?pathetic
1 reviews | Active since Jan 2020
I came from fourways. played ten pin at fourways. came to rosebank and the lady OLGA tells me I cannot use my VIP card and I must BUY a new VIP card to play.this is not correct as it is their card and them changing the card.why must I buy another VIP card?pathetic
1 reviews | Active since Jan 2020
The Fun Company at Menlyn have such rude staff. The one cleaning lady swore at my six year old and then she and one of the other workers of the fun company started talking in their language and pointing at my child.
1 reviews | Active since Jan 2020
We always visit the Fun company and get amazing service from everyone, we are regulars who usually get food and sit in while having drinks , we never had issues . Last month we visited fun company and Almarie/Almerie from Fun Company Fourways whoever her name was called security on us mind you it was the first time we met her , said we are not gonna sit in there if we not buying even after the others explained to her that we always chill and drink her she was adamant to get us out saying we just sitting for our lunch and” they must buy or leave it’s not allowed to just sit in “ which we know since we are regulars . At first we dismissed it and said to her colleague that she needs to talk to her , yesterday we went to Fun company Fourways mall again she was just as plain rude and making remarks we once again told her colleague but seems she is just gonna keep going at it , kindly advise where to from here as she makes our visits uncomfortable. She is unprofessional and clearly has an issue we know nothing about as she’s nice to everyone else or we probably got judged cause we are mall tenants and upon every visit there she is a thorn , after knocking off we just wanna sit and unwind but her work ethic needs to be studied honestly, we love the vibe and chilled scene of Fun Company but Almerie need to get her attitude right or even approach us as to what is her problem .
1 reviews | Active since Jan 2020
We always visit the Fun company and get amazing service from everyone, we are regulars who usually get food and sit in while having drinks , we never had issues . Last month we visited fun company and Almarie/Almerie from Fun Company Fourways whoever her name was called security on us mind you it was the first time we met her , said we are not gonna sit in there if we not buying even after the others explained to her that we always chill and drink her she was adamant to get us out saying we just sitting for our lunch and” they must buy or leave it’s not allowed to just sit in “ which we know since we are regulars . At first we dismissed it and said to her colleague that she needs to talk to her , yesterday we went to Fun company Fourways mall again she was just as plain rude and making remarks we once again told her colleague but seems she is just gonna keep going at it , kindly advise where to from here as she makes our visits uncomfortable. She is unprofessional and clearly has an issue we know nothing about as she’s nice to everyone else or we probably got judged cause we are mall tenants and upon every visit there she is a thorn , after knocking off we just wanna sit and unwind but her work ethic needs to be studied honestly, we love the vibe and chilled scene of Fun Company but Almerie need to get her attitude right or even approach us as to what is her problem .
1 reviews | Active since Jan 2020
The gentleman by the name Welcome from Fun Company at the Emerald Casino is rude, doesn't understand customer service. He has been rude since we got here. He was rough with me to a point he nearly broke my wrist in the process of him pulling my ball from my hand without speaking to me properly telling me to not use the rail. He is really a bad patron. He even gave us attitude when we asked him to clean up the table as it was sticky and we wanted to place our drinks. If he doesn't want his job he should work elsewhere not where he needs to deal with people everyday.
1 reviews | Active since Jan 2020
The gentleman by the name Welcome from Fun Company at the Emerald Casino is rude, doesn't understand customer service. He has been rude since we got here. He was rough with me to a point he nearly broke my wrist in the process of him pulling my ball from my hand without speaking to me properly telling me to not use the rail. He is really a bad patron. He even gave us attitude when we asked him to clean up the table as it was sticky and we wanted to place our drinks. If he doesn't want his job he should work elsewhere not where he needs to deal with people everyday.
1 reviews | Active since Jan 2020
Had a great experience thanks to Lethabo Mnguni 👏🏾
1 reviews | Active since Jan 2020
Had a great experience thanks to Lethabo Mnguni 👏🏾
1 reviews | Active since Jan 2020
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1 reviews | Active since Jan 2020
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