Active since Dec 2021
A terrible experience with Rain - Double Debit Nightmare I am writing this review to express my extreme disappointment with Rain's service. On August 1, 2025, I was double-debited for my Wi-Fi, which caused an unexpected and severe financial burden. I had to take out a personal loan to cover the unexpected expense and avoid further financial penalties. The most frustrating part of this ordeal has been the complete lack of support from Rain's customer service team. I have called multiple times, only to be transferred repeatedly, with the call being cut off every single time. It feels like I'm being deliberately ignored and left to deal with a problem that they created. Because of Rain's mistake, I am now in debt and have to pay interest on a loan. My greatest fear is that at the end of this month, I will be double-debited again, which would push me into an even worse financial situation. I am at my wit's end and don't know what to do. The company's negligence has caused me immense stress and financial hardship.
I bought a Big Mac and Kids meal for my pregnant wife and daughter. She forgot to say milkshake with the order and before she left the till she asked if it can be made a milkshake. The manager by the name of Phumzile told us she can’t change the order and we must buy milkshake separately.. I did to avoid arguing… I work hard for my money and for me to be told I can’t get what I’m paying for is very sad… I thought Mc Donald’s was for families???? I don’t think I would support if this is the attitude I get for spending my money at your store
I hope this email finds you well. I am writing to express my deep concern regarding the unprofessional behavior I experienced at your MTN Menlyn Shop 47, located near Food *****s Market. My visit to the store on [date] was marred by multiple instances of disrespect and a lack of professionalism, which has led me to question the vetting procedure and overall standards upheld by MTN. During my visit, I requested assistance in purchasing a new phone and asked the attendant to help me call the MTN store in Irene Mall. However, the conversation was rudely interrupted by a representative named Ezekiel, who was engrossed in a personal phone call. His demeanor during the interaction was dismissive and undermining, leaving me feeling disrespected as a customer. Furthermore, my concerns about the shop extend beyond this isolated incident. On a previous occasion, I witnessed the MTN Menlyn Shop being closed during working hours, allegedly for employees to engage in smoking marijuana within the premises of a public mall. Such behavior not only violates legal standards but also tarnishes MTN's reputation and raises questions about the company's commitment to customer service and ethical conduct. As a loyal customer considering significant purchases from MTN, I find these occurrences unacceptable and damaging to the brand's image. I urge you to thoroughly investigate these matters, address the unprofessional conduct of staff members like Ezekiel, and review the vetting procedures and training provided to employees at your Menlyn Shop. I trust that MTN takes customer feedback seriously and will take appropriate action to rectify these issues promptly. Please keep me informed of the steps being taken to address these concerns. Thank you for your attention to this matter. I look forward to your prompt response.
Thys Properties isn't the best rental agent, they aren't professional at all. I signed a lease renewal October 2021 Anda month later, got a notice to leave the flat on November 2021, I have a new born baby and I had to find I new rental in less then a month. My deposit is being held hostage , for expenses that have nothing to do with me. Their lease says deposit will be paid within 14 days. It has been 16 days and they will close their offices, without paying my deposit back. My family needs this money, my 3 month old baby doesn't have clothes that fit her and I need to buy them with this money. I'm suffering and they are not taking this seriously I need help! ASAP
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