Rude, arrogant and rough employee

The gentleman by the name Welcome from Fun Company at the Emerald Casino is rude, doesn't understand customer service. He has been rude since we got here. He was rough with me to a point he nearly broke my wrist in the process of him pulling my ball from my hand without speaking to me properly telling me to not use the rail. He is really a bad patron. He even gave us attitude when we asked him to clean up the table as it was sticky and we wanted to place our drinks. If he doesn't want his job he should work elsewhere not where he needs to deal with people everyday.