Bad Customer Service!

After dealing with your Front office retirement fund administrator, Edna Knipe, we were told that we were being a "nuisance" while following up on a case, after being told to call back in a week, which we did. We have the available recordings for your reference. I cannot believe that this is the type of interaction u have at your front office. Extremely disappointing and I truly hope that no one else has to deal with this lady.