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I AM WRITING TO EXPRESS MY DEEP DISSATISFACTION WITH SOME OF THE QUALITY OF YOUR PRODUCTS AND THE APPALLINGLY RUDE CUSTOMER SERVIVE AT YOUR STORE. THIS HAS ACTUALLY BEEN A REPETITIVELY EXPERIENCE AND AM.FINALLY DOING THIS REVIEW! RECENTLY I PURCHASED A BATTERY OPERATED NIGHT LIGHT FROM YOUR STORE THAT REQUIRED 3 X AAA BATTERIES. DESPITE BEING SOLD A MERE 7 DAY GUARANTEE, THE PRODUCT FAILED SHORTLY AFTER THAT PERIOD. THIS IS COMPLETELY UNACCEPTABLE FOR A NEW ITEM. THIS IS NOT THE FIRST TIME I HAVE ENCOUNTERED SUBSTANDARD ELECTRICAL GOODS AT YOUR STORE, BUT IT WILL CERTAINLY BE THE LAST!! WHAT IS MORE DISTURBING THAN THE POOR QUALITY MERCHANDISE IS THE SHEER RUDENESS AND UNPROFESSIONALISM OF YOUR STAFF! THE MANAGER! HE IS SHOCKINGLY IMPOLITE AND EXTREMELY UNPROFESSIONAL. IT IS CLEAR THAT THE GENERAL STORE IS MORE CONCERNED WITH PUSHING OUT CHEAP, FAULTY GOODS THAN OFFERING GENUINE VALUE OR CUSTOMER CARE.. AS A CUSTOMER I EXPECT TO BE TREATED WITH BASIC RESPECT.....SOMETHING YOUR STORE CLEARLY LACKS! THERE IS A FAMOUS SAYING, "WHAT SITS AT THE TOP ALWAYS FILTERS DOWN TO THE BOTTOM"! I STRONGLY ADVISE OTHER POTENTIAL CUSTOMERS IN THE P.E. AREA TO NOW RATHER SUPPORT J.H. FLORAL WHO HAVE MOVED FROM NEWTON PARK TO KING'S COURT. I FOUND THE STAFF FRIENDLY, EXCELLENT SERVICE AND THE AFTER SALES SUPPORT RELIABLE AND RESPECTFUL. CONSUMERS DESERVE BETTER AND I ENCOURAGE OTHERS TO TAKE THEIR BUSINESS ELSEWHERE! UNTIL THE GENERAL STORE DRASTICALLY IMPROVES BOTH PRODUCT AND CUSTOMER SERVICE BESIDES VERY DEFINITELY A NEW MANAGER, I SHALL NEVER RETURN!!!