Unprofessional and dishonest repairers

I used their service yesterday and paid them on the spot. The technician was on the premises when the equipment was initially used and after 15-30 minutes the machine stopped working. I called him while he was still in the area to attend to this and he promised to return later that day. He did not return.

We then arranged for him to come the next day to fix the generator or exchange it with another at 9:30am I have been waiting for him for almost 6 hours with no communication and my calls are being ignored by both the technician and the admin person (who only answers my call when I call from a different number, but leaves my matter unresolved).

I would not recommend them. They are dishonest and unprofessional. Do not use their services - opt for a reputable company.