DISGUSTING SERVICE FROM THE GO GREEN STORE

On the 14. June, 2022 I ordered an item from THE GO GREEN STORE (ggstore.co.za). A few weeks later and the item still hasn't arrived. I started inquiring via eMail a few times. No answer, so I phoned them. A lady answered and said she would look into it and phone back. I'm still waiting for that call. Sometime later I called a Jonathan (who is listed as the manager). He told me the item was discontinued and they would refund me. I'm still waiting for the refund. I then called again and spoke to someone else. He told me he'll look into the matter and refund me. Again, I'm still waiting for the refund. This is disgusting. Months later and lie upon lie and I don't have the refund as promised.