TrustIndex
0
Ranking
#53
in Retail
NPS Score
0
Recommended: Unlikely
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
I ordered items online and they have not even acknowledge my order. Upon follow-up I discovered that they are not even operational. I have been struggling to get hold of them and get my refund. No communication whatsoever, just pocket the money then silence. What a ****.
1 reviews | Active since Jan 2020
I ordered items online and they have not even acknowledge my order. Upon follow-up I discovered that they are not even operational. I have been struggling to get hold of them and get my refund. No communication whatsoever, just pocket the money then silence. What a ****.
1 reviews | Active since Jan 2020
I have placed an order on 1 May and paid for it. On 17 May I have enquired regarding my order status and was informed that the stuff I have ordered was out of stock and they said I should send my banking details for a refund. Up until today I haven't received my money back.
1 reviews | Active since Jan 2020
I have placed an order on 1 May and paid for it. On 17 May I have enquired regarding my order status and was informed that the stuff I have ordered was out of stock and they said I should send my banking details for a refund. Up until today I haven't received my money back.
1 reviews | Active since Jan 2020
On the 14. June, 2022 I ordered an item from THE GO GREEN STORE (ggstore.co.za). A few weeks later and the item still hasn't arrived. I started inquiring via eMail a few times. No answer, so I phoned them. A lady answered and said she would look into it and phone back. I'm still waiting for that call. Sometime later I called a Jonathan (who is listed as the manager). He told me the item was discontinued and they would refund me. I'm still waiting for the refund. I then called again and spoke to someone else. He told me he'll look into the matter and refund me. Again, I'm still waiting for the refund. This is disgusting. Months later and lie upon lie and I don't have the refund as promised.
1 reviews | Active since Jan 2020
On the 14. June, 2022 I ordered an item from THE GO GREEN STORE (ggstore.co.za). A few weeks later and the item still hasn't arrived. I started inquiring via eMail a few times. No answer, so I phoned them. A lady answered and said she would look into it and phone back. I'm still waiting for that call. Sometime later I called a Jonathan (who is listed as the manager). He told me the item was discontinued and they would refund me. I'm still waiting for the refund. I then called again and spoke to someone else. He told me he'll look into the matter and refund me. Again, I'm still waiting for the refund. This is disgusting. Months later and lie upon lie and I don't have the refund as promised.
1 reviews | Active since Jan 2020
Do not buy from this supplier, they advertise stock they dont have. After multiple mails without any reply and phoning only to be advised to provide banking details for a refund nothing has been refunded to date and no reply from Jonathon The Manager. I will be taking this matter further now or I will be requesting a collector to get my refund. Legal action will be taken with regards to refund.
1 reviews | Active since Jan 2020
Do not buy from this supplier, they advertise stock they dont have. After multiple mails without any reply and phoning only to be advised to provide banking details for a refund nothing has been refunded to date and no reply from Jonathon The Manager. I will be taking this matter further now or I will be requesting a collector to get my refund. Legal action will be taken with regards to refund.
1 reviews | Active since Jan 2020
Pathetic service. They do not send what you order. When they are confronted, they promise to send the real goods. and then send the wrong things again. And now they have disappeared from the radar. Contact : Jonathan. They are at : 46 Tugela Street, Unit 6-8 SBDC Business Complex, EXT 10, Lenasia Johannesburg 1827 They phone from unlisted numbers. Be very careful.
1 reviews | Active since Jan 2020
Pathetic service. They do not send what you order. When they are confronted, they promise to send the real goods. and then send the wrong things again. And now they have disappeared from the radar. Contact : Jonathan. They are at : 46 Tugela Street, Unit 6-8 SBDC Business Complex, EXT 10, Lenasia Johannesburg 1827 They phone from unlisted numbers. Be very careful.
1 reviews | Active since Jan 2020
I have placed order on the 11th April 2021 and made payment via payfast on the same day. I only received a part of the order and when I wanted to order alternative items I was informed that they by name of nico@ggstore.co.za will arrange a refund on the 20Th April after I phoned about the missing item., Since then I have sent 11 emails to the same person and even cc'd the mail to info@ggstore.co.za, most of them unanswered and the others with a the promise I will arrange for a refund. The managers telephone no. mentioned on the website remains unanswered and if you leave an message on the enquiries which no is busy all the time you are not afforded the courtesy of a reply
1 reviews | Active since Jan 2020
I have placed order on the 11th April 2021 and made payment via payfast on the same day. I only received a part of the order and when I wanted to order alternative items I was informed that they by name of nico@ggstore.co.za will arrange a refund on the 20Th April after I phoned about the missing item., Since then I have sent 11 emails to the same person and even cc'd the mail to info@ggstore.co.za, most of them unanswered and the others with a the promise I will arrange for a refund. The managers telephone no. mentioned on the website remains unanswered and if you leave an message on the enquiries which no is busy all the time you are not afforded the courtesy of a reply
1 reviews | Active since Jan 2020
Sale and delivery was fine. However there is no after sales service and you can't return goods. Initial contact is made for returning items by then they just ignore all correspondence (over several weeks) when arrangements for returning items need to be made.
1 reviews | Active since Jan 2020
Sale and delivery was fine. However there is no after sales service and you can't return goods. Initial contact is made for returning items by then they just ignore all correspondence (over several weeks) when arrangements for returning items need to be made.
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