The Grill Room
TrustIndex
0
Ranking
#14
in Restaurants & Food
NPS Score
0
Recommended: Unlikely
Jun '25 - May '26
The Grill Room has a TrustIndex of 0 out of 10 on Hellopeter, based on 1 reviews in the last 12 months. Hellopeter has tracked The Grill Room across 1 total reviews. How is the TrustIndex calculated? →
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
Needless to say I would not recommend or go back!! The service is absolutely putrid! Nobody at the door to receive us. When they did eventually come, we were seated and proceeded to wait between 10-20 minutes before someone approached us asking "Why is your table empty?" The staff seemed new, uninterested or poorly trained. Chefs and wait staff visibly and audibly argue with one another about food not being collected timeously- very unprofessional. Multiple customers were heard complaining about various aspects from service to the food during our time there. The waitress came to check on us- although very infrequently. My experience with the food was decent. It was prepared well, had flavour and presented nicely. That was unfortunately the only silver lining in an otherwise disappointing overall experience.
1 reviews | Active since Jan 2020
Needless to say I would not recommend or go back!! The service is absolutely putrid! Nobody at the door to receive us. When they did eventually come, we were seated and proceeded to wait between 10-20 minutes before someone approached us asking "Why is your table empty?" The staff seemed new, uninterested or poorly trained. Chefs and wait staff visibly and audibly argue with one another about food not being collected timeously- very unprofessional. Multiple customers were heard complaining about various aspects from service to the food during our time there. The waitress came to check on us- although very infrequently. My experience with the food was decent. It was prepared well, had flavour and presented nicely. That was unfortunately the only silver lining in an otherwise disappointing overall experience.
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