The hair movement
Ranking
#7
in Wellness & Beauty
NPS Score
0
Recommended: Unlikely
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
The ongoing saga with The Hair Movement, it's quite ironic when you share your bad experience with others and other people confirm that their colour experience with The Hair Movement watercrest Mall left them very disappointed and had to spend more money at other salons to correct the problem. Also quite questionable is the fact that when you ask for the owners number you are informed that they cannot give you same.. why? surely if the business is receiving bad reviews you as the owner would like to engage and try and resolve the problem amicably (in my case a refund) not get your minion.... a lady that has no clue. Owner who ever you are refund me and let's go out different ways... myself and other disgruntled will never support your business. Sam/Charmaine
1 reviews | Active since Jan 2020
The ongoing saga with The Hair Movement, it's quite ironic when you share your bad experience with others and other people confirm that their colour experience with The Hair Movement watercrest Mall left them very disappointed and had to spend more money at other salons to correct the problem. Also quite questionable is the fact that when you ask for the owners number you are informed that they cannot give you same.. why? surely if the business is receiving bad reviews you as the owner would like to engage and try and resolve the problem amicably (in my case a refund) not get your minion.... a lady that has no clue. Owner who ever you are refund me and let's go out different ways... myself and other disgruntled will never support your business. Sam/Charmaine
1 reviews | Active since Jan 2020
The Hair Movement. Watercrest mall. KZN definately would see me again.. went in about 2 weeks ago for low lights. Wanted darker low lights, but hairdresser said I would like a zebra. Walked out with we light ****** ish streaks. Thus cost Mr 850.00. Very disarriafied I phoned the salon the next morning.. hairdresser said I could come in for a correction. Unfortunately I was not Ble to go in and i had to reschedule... I the n eceived a call from someone from the salon who informed me that the special price of R850.00. The more I tried to tell her it was a correction the more she emphasized the special was over. After losing my cool. She made the appointment for this morning at 9h00 am. I arrived there at 8h45.. the door was open so I went in. The hairdresser informed me that my appointment was only for 9h00 and told me I could wait outside. I am sure she saw my blood was boiling and invited me to sit down and offered me a cup of tea. Which I accepted, however she then proceeded to tell me I had chosen thd colour and she had suggested darker. This was such a lie.. I pi ked up my bag and walked away. R850.00 for an absolutely bad experience...
1 reviews | Active since Jan 2020
The Hair Movement. Watercrest mall. KZN definately would see me again.. went in about 2 weeks ago for low lights. Wanted darker low lights, but hairdresser said I would like a zebra. Walked out with we light ****** ish streaks. Thus cost Mr 850.00. Very disarriafied I phoned the salon the next morning.. hairdresser said I could come in for a correction. Unfortunately I was not Ble to go in and i had to reschedule... I the n eceived a call from someone from the salon who informed me that the special price of R850.00. The more I tried to tell her it was a correction the more she emphasized the special was over. After losing my cool. She made the appointment for this morning at 9h00 am. I arrived there at 8h45.. the door was open so I went in. The hairdresser informed me that my appointment was only for 9h00 and told me I could wait outside. I am sure she saw my blood was boiling and invited me to sit down and offered me a cup of tea. Which I accepted, however she then proceeded to tell me I had chosen thd colour and she had suggested darker. This was such a lie.. I pi ked up my bag and walked away. R850.00 for an absolutely bad experience...
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