Horrible Experience at Hampshire Hotel Ballito/ Booking.com

My wife and I booked The Hampshire Hotel in Ballito from 12/02/2022 to 13/02/22.

The front staff upon checking in was not friendly, seemed as though she wanted to get her job done as quick as possible. The room booked was not what I was given, I was given a room with double beds hence making the room congested for 2 people. The tv did not work properly as the picture was jumpy, the tv remote did not work property. The microwave was not clean, kettle needed a rinse, no tea bags, milk or sugar which I had to request for, the fridge was a little dirty, the shower did not have a shower curtain which caused the bathroom floor to get drastically wet. Used tissue paper in cubicles of the bathroom with a lot of residue of other substances. Door did not lock easily and had to be forced. The cherry on top or the cause for me to check out early was due to the aircon not functioning well in the drastic heat. I checked out at 22:30pm and drove an hour to get back home. I was to check out at 11:00 am the next day.