The hub

On the 14/01/2025 I bought some underwears at trade route mall the hub. The lady by the name of Hlekulani Macheke helped me. The following day I tried returning some of the underwears and the manager called Sibusiso was very rude and asked me if I didn't see so many signs that states that underwears are not returnable. My question was did you train your staff to disclose that information because I'm heavily preg I can't be going around and reading everything, he said we should call the lady.

She came and didn't even greet me, her answer was I did disclose and she truly did not otherwise why would I go back to do such if I was told. Then they both left me like a fool at the counter and carried on with their duties. I asked for the manager to please ask the lady to give me back my money from her pocket then he said that's impossible. And I asked are you not at least going to apologize or ask the lady to apologize? He laughed and left. When I told the lady that I'm going to report her she said go ahead. I told her that I'm going to get my money back so nice, she didn't even show remorse or whatsoever.