Kirby agents in George, Megatech Appliance Repair is not worthy of the Kirby name. AVOID THEM AT ALL COSTS!!!!

This so-called business is apparently the only Kirby accredited agent in George. But don't be fooled, Kirby must be unable to find another reputable business in George to be their agent hence their relationship with Megatech. Our "quest" with MEGATECH in George commenced on 24/02/2021 and continued for about 6 months. First of all they repaired our Kirby vacuum cleaner and after a R5000 Invoice, we were sent home with various problems and an incorrect, not working carpet washing reservoir. This dragged on for ages.

We also required the repair of a simple, home size Snomaster Ice maker and that is how our biggest nightmare kicked off.

You are most welcome to ask for any further information from us in support of what we are stating so we are prepared to prove each and every fact that we state here.

Megatech, represented by a certain Tertius when he feels like it, is the most pathetic service provider that we have ever had the "pleasure" of doing business with. Picking up and taking backing the Ice Machine about 8 (Eight) times from Megatech is seemingly 'run of the mill' fun and games for this business. Telling us that the machine is repaired and when we get home and fill it with water, it immediately starts leaking water. When we return it because of the leaking, we are told that the machine does not leak when they fill it with water in their shop. Believe this or not, it is absolute madness and happened about 3 times. It is quite possible that we were intentionally being ******ed around because nobody on earth can be so pathetic, absolutely nobody.

Bottom line, avoid this business AT ALL COSTS, rather throw the item away than attempt to get it repaired by Megatech/Tertius.

This way you will live much longer and never ever struggle with high blood pressure caused be this so-called business.

It is quite unbelievable that Megatech is an accredited Kirby agent but we intend to bring this unacceptable state of affairs also under the attention of Kirby. They must be desperate if they have to make use of Megatech as an agent, maybe Kirby is also not a big player anymore?