TL
The Lampshade Studio
Unclaimed Business
TL
The Lampshade Studio
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#10
in Business & Legal Services
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceCK
Colleen K
1 reviews | Active since Jan 2020
28 Jul 2022, 17:58
Great job
Sandra and staff, thank you for your excellent service. My lampshade order was completed on time and exceptional quality work. And the friendly service from Portia was a refreshing bonus. I will recommend your business any day to anybody looking for quality work.
Helpful (0)
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Colleen K
1 reviews | Active since Jan 2020
28 Jul 2022, 17:58
Great job
Sandra and staff, thank you for your excellent service. My lampshade order was completed on time and exceptional quality work. And the friendly service from Portia was a refreshing bonus. I will recommend your business any day to anybody looking for quality work.
0
Replies (0)SL
Sandra L
1 reviews | Active since Jan 2020
27 Jul 2022, 12:50
Shop location
Dear David, I am so sorry to hear we could not fulfill what you expected of us. We are still in the same Centre (Been there for the last 12 years) and still going strong. We have moved next to Eagle Lighting, in the same Centre, and there are very big boards showing our business location. Our numbers are not operational after hours, so if you contact us before 9am, we cant take your call. The old premises is also been filled since Mid March and the lady who works there, is most helpful to direct you. I think you just had a bad hair day.... We have made beautiful lampshades for you before... to fit your horn lamps. You even visited our little factory ... This whole story just dont make no sense....
Helpful (0)
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Sandra L
1 reviews | Active since Jan 2020
27 Jul 2022, 12:50
Shop location
Dear David, I am so sorry to hear we could not fulfill what you expected of us. We are still in the same Centre (Been there for the last 12 years) and still going strong. We have moved next to Eagle Lighting, in the same Centre, and there are very big boards showing our business location. Our numbers are not operational after hours, so if you contact us before 9am, we cant take your call. The old premises is also been filled since Mid March and the lady who works there, is most helpful to direct you. I think you just had a bad hair day.... We have made beautiful lampshades for you before... to fit your horn lamps. You even visited our little factory ... This whole story just dont make no sense....
0
Replies (0)DM
David M
1 reviews | Active since Jan 2020
4 Apr 2022, 17:41
Bad Customer Service
On March 28th, 2022, I conversed with Portia who usually deals with orders on their WhatsApp business account and then liaise with Sandra who I have never met but I assume she's the owner of the Lampshade Studio in Somerset West, Western Cape. I enquired about two lampshades to be customized that I wish to order. She gave me the measurements and I told Portia I will return the following week with the trimmings as per her request as I need to leave the following day for business in another province. Today, April 4th, 2022, I did the effort to get the things early in the morning Portia had asked me to get. After several failed attempts to contact them I stood in front of their shop where they used to be full of emptiness. The shop is cleaned out as if they had moved. Someone read my messages that where sent to their WhatsApp business account but till now it is ignored. This is bad customer service and I'm not interested in doing business with them ever again.
Helpful (0)
|Replies (0)DM
David M
1 reviews | Active since Jan 2020
4 Apr 2022, 17:41
Bad Customer Service
On March 28th, 2022, I conversed with Portia who usually deals with orders on their WhatsApp business account and then liaise with Sandra who I have never met but I assume she's the owner of the Lampshade Studio in Somerset West, Western Cape. I enquired about two lampshades to be customized that I wish to order. She gave me the measurements and I told Portia I will return the following week with the trimmings as per her request as I need to leave the following day for business in another province. Today, April 4th, 2022, I did the effort to get the things early in the morning Portia had asked me to get. After several failed attempts to contact them I stood in front of their shop where they used to be full of emptiness. The shop is cleaned out as if they had moved. Someone read my messages that where sent to their WhatsApp business account but till now it is ignored. This is bad customer service and I'm not interested in doing business with them ever again.
0
Replies (0)