TL
The Laundry Shop Ben Fleur
Unclaimed Business
TL
The Laundry Shop Ben Fleur
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#2
in Other
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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Suzanne H
1 reviews | Active since Jan 2020
19 Feb 2021, 14:01
Miserable staff at the Laundry Shop
This is a complaint concerning miserable staff at The Laundry Shop, Reyno Ridge. 1. Staff dont acknowledge you on arrival. 2.If you ask a question they dont look at you or even reply. 3. We dont receive an sms, as we previously did. This is the 2nd time. We took laundry 12/02/21 & went in to ask if it was ready 18/02/21. With a miserable face lady just said did you receive sms. Husband said no look at the date on slip, it must be ready. Then they couldnt find our Laundry. It was eventually found in the back room. No apology or any acknowledgement of their wrong doing.
Helpful (0)
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Suzanne H
1 reviews | Active since Jan 2020
19 Feb 2021, 14:01
Miserable staff at the Laundry Shop
This is a complaint concerning miserable staff at The Laundry Shop, Reyno Ridge. 1. Staff dont acknowledge you on arrival. 2.If you ask a question they dont look at you or even reply. 3. We dont receive an sms, as we previously did. This is the 2nd time. We took laundry 12/02/21 & went in to ask if it was ready 18/02/21. With a miserable face lady just said did you receive sms. Husband said no look at the date on slip, it must be ready. Then they couldnt find our Laundry. It was eventually found in the back room. No apology or any acknowledgement of their wrong doing.
0
Replies (0)CS
Claudia S
1 reviews | Active since Jan 2020
5 Aug 2020, 09:39
Utterly disgusted, worst service I have ever experienced
I gave my curtains in for dry cleaning, and got them back in tatters. They were washed in a washing machine instead of being dry cleaned and no one is claiming responsibility. They then refused to give me the owner’s name and number. Instead, the manager told me it’s because the curtains are old! This is the worst service I have ever experienced and the damage done to the curtains is to the extent that I would have to replace them completely.
Helpful (0)
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Claudia S
1 reviews | Active since Jan 2020
5 Aug 2020, 09:39
Utterly disgusted, worst service I have ever experienced
I gave my curtains in for dry cleaning, and got them back in tatters. They were washed in a washing machine instead of being dry cleaned and no one is claiming responsibility. They then refused to give me the owner’s name and number. Instead, the manager told me it’s because the curtains are old! This is the worst service I have ever experienced and the damage done to the curtains is to the extent that I would have to replace them completely.
0
Replies (0)MvdB
Marelize van der Bank
1 reviews | Active since Jan 2020
12 Jul 2017, 08:21
Lost our Duvet Inner
<p>We gave in our Duvet Inner(Duck Feather Down) to Dry Clean. After a week, we enquire about why it takes so long, then we discovered that they lost it. They wanted to give us a cheap Mr Price one. We are still struggling to get any reaction out of them and the owner puts the phone down in our ears.</p> <p>These people are really useless!!</p>
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Marelize van der Bank
1 reviews | Active since Jan 2020
12 Jul 2017, 08:21
Lost our Duvet Inner
<p>We gave in our Duvet Inner(Duck Feather Down) to Dry Clean. After a week, we enquire about why it takes so long, then we discovered that they lost it. They wanted to give us a cheap Mr Price one. We are still struggling to get any reaction out of them and the owner puts the phone down in our ears.</p> <p>These people are really useless!!</p>
0
Replies (0)