Lion match company a bunch of ******

I bought a pack of matches and the matches are made so defective that it burnt a hole in my sports shirt and curtains. I called the company and they rushed and sent a courier the same time. They collected the matches for testing. They only posted the completion 8 months later and covered up the defects. They say they found nothing. I asked them politely to return my matches and they did not want to. Now I have no matches, shirt curtains and a bunch of lies